# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes MS9X5XND-VOCA\_S5/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable extended coverage for your investment**

The **AudioCodes MS9X5XND-VOCA\_S5/YR warranty/support extension** offers 1 year of added protection for your General Electronics device, extending the original coverage with financial protection against mechanical and electrical failures. Designed for devices eligible under AudioCodes warranty terms, this plan helps ensure hassle-free repairs and service.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component defects and failures covered after the manufacturer warranty expires

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after the original warranty ends
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: Subject to plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair or replacement as needed
-   **Repair Method**: Depot service
-   **Replacement Type**: Refurbished or comparable model
-   **Turnaround Time**: Typically processed within standard repair times
-   **Parts Quality**: OEM or certified components

#### 📞 Claims Process

-   **How to File**: Online portal or phone support
-   **Support Hours**: Business hours
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Usually within several business days
-   **No Hassle Promise**: Streamlined claim process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics devices covered
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Must purchase warranty extension within specified timeframe
-   **Excluded Products**: Commercial use and pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss (theft not covered)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to technical assistance during business hours
-   **Transferable**: Warranty can be transferred to a new owner
-   **Cancel Anytime**: Pro-rated refund if cancelled

#### 📦 How to Purchase

-   Purchase with your device or within the allowed timeframe
-   Provide product details and receipt
-   Receive confirmation and warranty documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 2051.13 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 2051.13 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-75)
> Updated: 2026-10-02