# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes MS9X5XND-VOCA\_S3/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection for your investment and peace of mind.**

The **AudioCodes MS9X5XND-VOCA\_S3/YR warranty/support extension** provides 1 year of Basic Protection for general electronics products, extending the manufacturer warranty and covering mechanical and electrical failures. This plan ensures hassle-free repairs and financial protection for eligible devices.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to terms of the protection plan agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or reimbursement options
-   **Repair Method**: Depot service or mail-in repairs
-   **Replacement Type**: Refurbished or comparable model
-   **Turnaround Time**: Typical turnaround within 7-14 business days
-   **Parts Quality**: Certified replacement parts

#### 📞 Claims Process

-   **How to File**: Online claims portal with phone support available
-   **Support Hours**: Business hours support
-   **Documentation Required**: Proof of purchase and device information
-   **Claim Approval**: Usually within 3 business days
-   **No Hassle Promise**: Simple and straightforward claims process

#### 📱 Eligible Products

-   **Product Categories**: General Electronics
-   **Product Condition**: New products only
-   **Purchase Requirements**: Must be purchased along with or within 30 days of the product
-   **Excluded Products**: Commercial use devices, pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect functionality
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, or data loss
-   Accessories not listed on the original purchase
-   Loss of product

#### 🎁 Additional Benefits

-   **Tech Support**: Customer support available during business hours
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Not transferable
-   **Multi-Device Discount**: Not available
-   **Cancel Anytime**: No pro-rated refunds after activation

#### 📦 How to Purchase

-   Purchase with your AUDIOCODES product or within 30 days
-   Provide product details and receipt
-   Receive confirmation and coverage documents
-   Register your warranty online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with this extended warranty plan._

## Details

- **Price:** 1025.58 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1025.58 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-71)
> Updated: 2026-10-02