# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides essential warranty coverage and support services for AudioCodes network equipment. This plan delivers financial protection and hassle-free hardware replacement options that extend beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to policy terms and hardware replacement criteria

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or hardware reimbursement
-   **Repair Method**: Depot service with mail-in or carry-in options
-   **Replacement Type**: New or certified refurbished parts or units
-   **Turnaround Time**: Advance hardware replacement within 4 hours or next business day available
-   **Parts Quality**: OEM components ensuring full compatibility and function

#### 📞 Claims Process

-   **How to File**: Claims submitted via online portal or phone support
-   **Support Hours**: 24/7 technical support availability
-   **Documentation Required**: Purchase receipt and product information
-   **Claim Approval**: Typically processed within 48 hours
-   **No Hassle Promise**: Streamlined claim process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics (AudioCodes network hardware)
-   **Product Condition**: New only
-   **Purchase Requirements**: Warranty must be purchased with product or within initial purchase period
-   **Excluded Products**: Commercially used or pre-damaged units not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect device function
-   Intentional damage or misuse
-   Commercial or business use outside stated eligibility
-   Software issues, viruses, or data loss
-   Accessories not included with original product purchase
-   Loss unless theft coverage included

#### 🎁 Additional Benefits

-   **Tech Support**: Round-the-clock expert technical assistance via ACTS program

#### 📦 How to Purchase

-   Purchase warranty with hardware or within manufacturer warranty period
-   Provide product details and proof of purchase
-   Receive confirmation and full coverage documentation
-   Register product online if required for activation

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 140.76 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 140.76 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-7)
> Updated: 2026-10-02