# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable support and protection for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides comprehensive technical support and repair services for your AudioCodes equipment, ensuring continuous operation and financial protection. This plan covers eligible devices with hassle-free repairs and includes software updates and hardware replacement options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited claims allowed during plan term
-   **Claim Limit**: Coverage up to full cost of repair or replacement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement services
-   **Repair Method**: Return and Repair (R&R), Advance Hardware Replacement options
-   **Replacement Type**: New or comparable refurbished models
-   **Turnaround Time**: 4-hour or Next Business Day response for hardware replacement
-   **Parts Quality**: OEM and certified components

#### 📞 Claims Process

-   **How to File**: Request through reseller or AudioCodes support portal
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Purchase receipt and product details
-   **Claim Approval**: Typically approved promptly after verification
-   **No Hassle Promise**: Streamlined claims and customer-focused support

#### 📱 Eligible Products

-   **Product Categories**: General Electronics devices from AudioCodes
-   **Product Condition**: New products only
-   **Purchase Requirements**: Must purchase warranty with or shortly after product acquisition
-   **Excluded Products**: Commercial use and pre-existing damages excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not listed on original purchase
-   Loss (unless theft coverage included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support included

#### 📦 How to Purchase

-   Purchase when buying your AudioCodes product or within a short timeframe
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documents
-   Register online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty._

## Details

- **Price:** 68.97 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 68.97 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-6)
> Updated: 2026-10-02