# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products.**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides basic extended warranty coverage for your AudioCodes equipment, ensuring financial protection against mechanical and electrical failures beyond the manufacturer’s warranty. It offers hassle-free repairs and expert technical support for uninterrupted device operation.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Covers component failures and defects occurring after the manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the purchase date
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to AudioCodes support program terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options
-   **Repair Method**: Return & Repair services and Advance Hardware Replacement (AHR)
-   **Replacement Type**: New or refurbished comparable hardware
-   **Turnaround Time**: 4-hour or Next Business Day response options available
-   **Parts Quality**: OEM approved components and parts

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes Customer Technical Support via phone or online portal
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Typically processed promptly in line with service level agreements
-   **No Hassle Promise**: Streamlined claim process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics covered under AudioCodes support programs
-   **Product Condition**: New AudioCodes equipment
-   **Purchase Requirements**: Licensed for 1 year starting from support contract activation
-   **Excluded Products**: Commercial misuse, pre-existing damage, and unsupported hardware

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use outside contract terms
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss or theft (unless separately covered)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert support included
-   **Transferable**: Support contract may be transferable per terms

#### 📦 How to Purchase

-   Purchase through authorized AudioCodes resellers
-   Provide product details and proof of purchase
-   Receive confirmation and support documentation
-   Register product with AudioCodes if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 49.27 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 49.27 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-42)
> Updated: 2026-10-02