# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and peace of mind for your AudioCodes products.**

The **AudioCodes ACTS 1 license 1 year** extended warranty provides financial protection against mechanical and electrical failures after the manufacturer warranty ends. Designed for AudioCodes devices, it ensures hassle-free repairs and ongoing support for your investment.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the original warranty period.
-   **Power Surge Protection**: Damage from electrical surges included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date.
-   **Number of Claims**: Unlimited claims during coverage term.
-   **Claim Limit**: Subject to plan terms; refer to full policy for details.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options available.
-   **Repair Method**: Mail-in or depot service.
-   **Replacement Type**: Refurbished or comparable model replacements provided if necessary.
-   **Turnaround Time**: Typical 4-hour or next business day response for hardware replacement.
-   **Parts Quality**: Certified OEM components used for repairs.

#### 📞 Claims Process

-   **How to File**: Claims can be filed through an online portal or via phone.
-   **Support Hours**: 24/7 customer technical support available.
-   **Documentation Required**: Purchase receipt and device information.
-   **Claim Approval**: Typically approved within a few business days.
-   **No Hassle Promise**: Easy claims process designed for customer satisfaction.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes hardware.
-   **Product Condition**: New products eligible.
-   **Purchase Requirements**: Must purchase warranty within specified period of product acquisition.
-   **Excluded Products**: Commercial use and pre-existing damages are not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to purchase.
-   Cosmetic damage not affecting device function.
-   Intentional damage or misuse.
-   Commercial or business use exclusions.
-   Software issues, viruses, and data loss.
-   Accessories not originally purchased with the product.
-   Loss or theft (not covered under this plan).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to AudioCodes technical experts.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within designated timeframe.
-   Provide product details and receipt upon purchase.
-   Receive confirmation and coverage documents via email.
-   Register your product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 3730.25 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3730.25 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-41)
> Updated: 2026-10-02