# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and peace of mind for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides essential extended warranty coverage for AudioCodes networking equipment. This plan ensures your devices are protected beyond the manufacturer warranty, offering hassle-free repairs and expert support for continued operation.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects occurring after the manufacturer warranty period

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after the original warranty
-   **Number of Claims**: Unlimited claims per plan term
-   **Claim Limit**: Subject to terms of the service agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or hardware return options
-   **Repair Method**: Depot-based mail-in or carry-in service
-   **Replacement Type**: New or refurbished parts as needed
-   **Turnaround Time**: Fast response with options including 4-hour or next business day advance hardware replacement
-   **Parts Quality**: Official AudioCodes certified components

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes support or reseller online or via phone
-   **Support Hours**: 24/7 technical support availability
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typical approval within a short timeframe
-   **No Hassle Promise**: Simplified process to reduce downtime

#### 📱 Eligible Products

-   **Product Categories**: Networking and related general electronics devices
-   **Product Condition**: New products covered upon purchase
-   **Purchase Requirements**: Must enroll at or before warranty expiration
-   **Excluded Products**: Products with pre-existing damage or commercial business use exceptions

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use exclusions
-   Software issues, viruses, data loss
-   Loss or theft (not covered under Basic Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to technical experts

#### 📦 How to Purchase

-   Purchase with product or before manufacturer warranty expiration
-   Provide product and purchase details
-   Receive confirmation and coverage documentation
-   Register warranty online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with AudioCodes extended warranty and enjoy worry-free ownership._

## Details

- **Price:** 844.59 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 844.59 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-4)
> Updated: 2026-10-02