# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** extended warranty provides comprehensive technical support and hardware replacement options for AudioCodes products. Designed for customers seeking hassle-free maintenance and financial protection against hardware defects and operational failures.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Included to safeguard against electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: No specified maximum payout per claim reported

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement services
-   **Repair Method**: Mail-in and depot service options available
-   **Replacement Type**: New or equivalent hardware replacements
-   **Turnaround Time**: Advance Hardware Replacement with 4-hour or Next Business Day response
-   **Parts Quality**: OEM certified parts for repair and replacement

#### 📞 Claims Process

-   **How to File**: Request via reseller or AudioCodes support channels
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Purchase receipt and product details
-   **Claim Approval**: Timely evaluation, typically within business days
-   **No Hassle Promise**: Streamlined claim procedures ensuring customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics devices from AudioCodes
-   **Product Condition**: New and registered devices eligible
-   **Purchase Requirements**: Contract renewal or purchase prior to expiration recommended
-   **Excluded Products**: Commercial or non-supported items excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, and data loss
-   Accessories not part of original purchase
-   Loss or theft (not covered under Basic Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 direct access to AudioCodes technical experts
-   **Transferable**: Coverage may transfer with change of ownership upon approval

#### 📦 How to Purchase

-   Purchase or renew with AudioCodes reseller or authorized channel
-   Provide product details and proof of purchase
-   Receive confirmation and contractual coverage documents
-   Register product and warranty online if applicable

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 2273.33 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 2273.33 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-37)
> Updated: 2026-10-02