# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes DVS-MP11X\_S5/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable extended coverage for your AudioCodes equipment**

The **AudioCodes DVS-MP11X\_S5/YR warranty/support extension** provides an additional 1 year of Basic Protection extending your device's coverage beyond the manufacturer warranty. This plan safeguards your investment by offering financial protection against mechanical or electrical failures, ensuring hassle-free repairs for eligible networking and electronic products.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges – not included
-   **Accidental Damage**: Drops, spills, cracks – not included
-   **Screen Damage**: Not included
-   **Battery Degradation**: Not included
-   **Theft Protection**: Not included
-   **Normal Wear and Tear**: Not included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after manufacturer warranty expires
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair or replacement at authorized service centers
-   **Repair Method**: Depot or mail-in service options
-   **Replacement Type**: Refurbished or comparable model
-   **Turnaround Time**: Standard repair times
-   **Parts Quality**: Certified components and OEM parts

#### 📞 Claims Process

-   **How to File**: Online portal or phone support
-   **Support Hours**: Business hours support
-   **Documentation Required**: Purchase receipt and device information
-   **Claim Approval**: Typical approval within few business days
-   **No Hassle Promise**: Streamlined claims process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including networking devices
-   **Product Condition**: New products only
-   **Purchase Requirements**: Must purchase warranty within plan-specific timeframe
-   **Excluded Products**: Commercial use, pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect functionality
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not listed on original purchase
-   Loss (not covered without theft protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support available
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Warranty can be transferred to new owner
-   **Multi-Device Discount**: Not applicable
-   **Cancel Anytime**: Pro-rated refund policy applies

#### 📦 How to Purchase

-   Purchase at the time of product purchase or within eligibility period
-   Provide product details and receipt for registration
-   Receive warranty confirmation and coverage documents
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 140.76 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 140.76 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-26)
> Updated: 2026-10-02