# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides continuous technical support and hardware replacement coverage for AudioCodes devices. Designed to protect your investment, it covers mechanical and electrical failures post-manufacturer warranty, ensuring hassle-free repairs and seamless service.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Damage caused by electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the activation date.
-   **Number of Claims**: Unlimited claims subject to terms of the plan.
-   **Claim Limit**: Coverage aligns with standard service and RMA policies.

#### 🔧 Service & Repairs

-   **Service Type**: Hardware repair and replacement options.
-   **Repair Method**: Depot service with mail-in or carry-in options.
-   **Replacement Type**: Refurbished or comparable models provided when necessary.
-   **Turnaround Time**: Advance Hardware Replacement available with 4-hour or Next Business Day response.
-   **Parts Quality**: OEM and certified components used for repairs.

#### 📞 Claims Process

-   **How to File**: Claims can be initiated via AudioCodes support portal or authorized reseller.
-   **Support Hours**: 24/7 technical support access.
-   **Documentation Required**: Proof of purchase and product information.
-   **Claim Approval**: Typical approval within 1–2 business days.
-   **No Hassle Promise**: Streamlined claims process focused on customer satisfaction.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes network devices.
-   **Product Condition**: Applicable for new products only.
-   **Purchase Requirements**: Purchase of warranty or renewal within specified dates of original sale.
-   **Excluded Products**: Commercial use devices and pre-existing damage excluded.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect device function.
-   Intentional damage or misuse.
-   Commercial or business use.
-   Software issues, viruses, and data loss.
-   Accessories not included in the original purchase.
-   Loss unless covered by theft protection.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 customer technical support.
-   **Transferable**: Warranty may be transferable subject to provider terms.
-   **Cancel Anytime**: Pro-rated refund available when cancelling early.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within warranty renewal period.
-   Provide product details and proof of purchase.
-   Receive confirmation and warranty coverage documents.
-   Register your product online if required by provider.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 244.93 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 244.93 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-25)
> Updated: 2026-10-02