# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection for your AudioCodes products.**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides essential extended coverage for AudioCodes equipment, offering financial protection and hassle-free technical support for one year beyond the standard warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after the original manufacturer warranty ends
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to terms of the support program

#### 🔧 Service & Repairs

-   **Service Type**: Technical support and repair services
-   **Repair Method**: Hardware return and repair (R&R), advance hardware replacement options
-   **Replacement Type**: Repair or replacement with comparable hardware
-   **Turnaround Time**: Options include 4-hour or next business day response
-   **Parts Quality**: OEM parts used for repairs and replacements

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes support or reseller via online portal or phone
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typically approved promptly by support team
-   **No Hassle Promise**: Efficient process focused on customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics devices from AudioCodes
-   **Product Condition**: New and covered under original manufacturer warranty
-   **Purchase Requirements**: Purchase within reseller or direct channel
-   **Excluded Products**: Devices without original warranty, or commercial misuse

#### ❌ What's Not Covered

-   Pre-existing damage or defects before coverage start
-   Cosmetic damages not affecting product function
-   Intentional damage or misuse
-   Commercial or business use not covered under this plan
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss or theft (unless specified)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical assistance from AudioCodes experts

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or through authorized reseller
-   Provide product details and valid proof of purchase
-   Receive confirmation and coverage documentation
-   Register your coverage as advised

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with trusted extended coverage and enjoy worry-free ownership._

## Details

- **Price:** 63.34 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 63.34 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-24)
> Updated: 2026-10-02