# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products.**

The **AudioCodes ACTS 1 license(s) 1 year(s)** extended warranty offers financial protection and hassle-free repairs for AudioCodes networking and electronic equipment. Designed to extend your manufacturer warranty, it ensures continuous technical support and hardware replacement options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage resulting from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon purchase
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: As defined by AudioCodes Support Program terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options
-   **Repair Method**: Depot service and Advance Hardware Replacement (AHR)
-   **Replacement Type**: New or comparable model
-   **Turnaround Time**: 4-hour or Next Business Day response
-   **Parts Quality**: OEM and certified components

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes customer technical support
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typically processed promptly by AudioCodes
-   **No Hassle Promise**: Streamlined and customer-focused claim handling

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, primarily AudioCodes networking hardware
-   **Product Condition**: New and authorized AudioCodes products
-   **Purchase Requirements**: Must purchase support license concurrent with or within product warranty period
-   **Excluded Products**: Commercial misuse and products outside AudioCodes support scope

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, or data loss
-   Loss or theft (not included under this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 dedicated AudioCodes technical support

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or renew before expiration
-   Provide product and purchase details to authorized reseller
-   Receive confirmation and support documentation
-   Register product online if required by AudioCodes

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with AudioCodes and enjoy worry-free ownership._

## Details

- **Price:** 74.6 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 74.60 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-17)
> Updated: 2026-10-02