# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides one year of extended coverage offering technical support and hardware repair options. This plan ensures financial protection and hassle-free repairs for eligible AudioCodes networking products, extending the value beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for product defects and failures after the manufacturer's warranty expires
-   **Power Surge Protection**: Included to cover damage from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from contract activation
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to terms of the service agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options
-   **Repair Method**: Depot service with mail-in or carry-in options
-   **Replacement Type**: New or refurbished components as needed
-   **Turnaround Time**: 4-hour or next business day response available
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Through the AudioCodes customer support portal or authorized reseller
-   **Support Hours**: 24/7 technical support access
-   **Documentation Required**: Original receipt and product details
-   **Claim Approval**: Typically processed promptly upon verification
-   **No Hassle Promise**: Streamlined claims process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: Networking and General Electronics devices from AudioCodes
-   **Product Condition**: New eligible products only
-   **Purchase Requirements**: Must purchase warranty alongside or within specified time of product purchase
-   **Excluded Products**: Commercial use equipment and items with pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, or data loss
-   Accessories not included with original purchase
-   Loss (theft not covered)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support from AudioCodes experts

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the allowable period after purchase
-   Provide product details and purchase receipt during registration
-   Receive confirmation and warranty coverage documentation
-   Register your product online if required to activate coverage

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended coverage._

## Details

- **Price:** 49.27 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 49.27 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-16)
> Updated: 2026-10-02