# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable support and protection for your AudioCodes products.**

The **AudioCodes ACTS 1 license 1 year** provides essential technical support and maintenance for eligible AudioCodes hardware. This extended warranty ensures financial protection against mechanical and electrical failures after the manufacturer warranty expires, delivering hassle-free repairs and continued product performance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for hardware failures and defects beyond the manufacturer warranty period.
-   **Power Surge Protection**: Included for damage caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the purchase date.
-   **Number of Claims**: Unlimited claims within the coverage period.
-   **Claim Limit**: Subject to the terms of the support agreement.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options.
-   **Repair Method**: Depot, mail-in, or direct technical support.
-   **Replacement Type**: Replacement with new or equivalent hardware.
-   **Turnaround Time**: 4-hour or Next Business Day response options available.
-   **Parts Quality**: Certified OEM components used for repairs and replacements.

#### 📞 Claims Process

-   **How to File**: Claims submitted via online portal or through authorized resellers.
-   **Support Hours**: 24/7 technical support access.
-   **Documentation Required**: Proof of purchase and product information.
-   **Claim Approval**: Typically processed promptly by AudioCodes support team.
-   **No Hassle Promise**: Streamlined process designed for customer convenience.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes networking hardware.
-   **Product Condition**: New products eligible for coverage.
-   **Purchase Requirements**: Contract purchase required prior to expiration of manufacturer warranty.
-   **Excluded Products**: Commercial misuse and pre-existing damages are not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to warranty purchase.
-   Cosmetic damage that does not impact product function.
-   Intentional damage or misuse of the product.
-   Commercial or business use unless specified.
-   Software issues, viruses, or data loss.
-   Accessories not included with the original product purchase.
-   Loss of equipment unless theft protection is included.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to expert AudioCodes technical support.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or before your warranty expires.
-   Provide product details and proof of purchase to reseller.
-   Receive warranty confirmation and coverage documents.
-   Register your product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended support._

## Details

- **Price:** 40.82 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 40.82 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-15)
> Updated: 2026-10-02