# AUDIOCODES – 1-Year Extended Warranty / 24x7 Remote Support – General Electronics

### AudioCodes ACTS24X7-M1288\_24/YR warranty/support extension 1 year(s)

**Reliable 24x7 technical support and extended protection for your AudioCodes products**

The **AudioCodes ACTS24X7-M1288\_24/YR warranty/support extension 1 year(s)** provides Level 2-4 remote technical support for deployed products, available 24 hours a day, 7 days a week for urgent issues. This coverage ensures financial protection and hassle-free service for your networking and telecommunications equipment.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects after manufacturer warranty expiration
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to plan terms and limits

#### 🔧 Service & Repairs

-   **Service Type**: Remote support and hardware replacement options
-   **Repair Method**: Mail-in and advance hardware replacement services available
-   **Replacement Type**: New or refurbished parts as needed
-   **Turnaround Time**: Expedited 4-hour managed spares service available
-   **Parts Quality**: Certified components and software updates provided

#### 📞 Claims Process

-   **How to File**: Contact via phone or online portal
-   **Support Hours**: 24/7 for urgent priority, business hours for others
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Fast approval process managed by global support team
-   **No Hassle Promise**: Streamlined claim process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes networking devices
-   **Product Condition**: Products currently deployed and covered after manufacturer warranty
-   **Purchase Requirements**: Warranty extension purchased within contract terms
-   **Excluded Products**: Non-networking or unsupported device types

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial use outside agreement terms
-   Software issues, viruses, or data loss
-   Accessories not part of the original purchase
-   Loss except theft coverage (not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical assistance
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase warranty extension within contract period
-   Provide device details and proof of purchase
-   Receive confirmation and access to support services
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable 24x7 support and coverage for unexpected technical issues._

## Details

- **Price:** 4138.45 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 4138.45 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / 24x7 Remote Support – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-24x7-remote-support-general-electronics)
> Updated: 2026-10-02