# AUDIOCODES – 1-Year Extended Warranty / 24x7 Remote Support – General Electronics

### AudioCodes ACTS24X7-MSW\_S32/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable 24x7 support and extended protection for your AudioCodes products**

The **AudioCodes ACTS24X7-MSW\_S32/YR warranty/support extension** provides 1 year of comprehensive remote technical support and service commitment for eligible AudioCodes products, ensuring hassle-free troubleshooting, software updates, and hardware repair options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty ends
-   **Power Surge Protection**: Protection against damage from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited support cases via remote assistance
-   **Claim Limit**: As per service agreement and hardware replacement terms

#### 🔧 Service & Repairs

-   **Service Type**: Remote troubleshooting, repair, replacement options
-   **Repair Method**: Mail-in or depot service based on issue
-   **Replacement Type**: Repair and Return, Advance Hardware Replacement, Managed Spares
-   **Turnaround Time**: Options include standard repair, advance replacement, or managed spares within 4 hours
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online or 24x7 hotline
-   **Support Hours**: 24/7 for urgent issues
-   **Documentation Required**: Purchase receipt, product details, and support request info
-   **Claim Approval**: Typically immediate for support cases
-   **No Hassle Promise**: Streamlined process managed by AudioCodes support engineers

#### 📱 Eligible Products

-   **Product Categories**: General Electronics (AudioCodes network devices)
-   **Product Condition**: New products registered with AudioCodes
-   **Purchase Requirements**: Warranty extension must be purchased before standard warranty expiration
-   **Excluded Products**: Non-AudioCodes products, products with pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that doesn't affect function
-   Intentional damage or misuse
-   Commercial use beyond standard terms
-   Software issues, viruses, data loss
-   Accessories not listed on original purchase
-   Loss (unless theft coverage included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support hotline
-   **No Lemon Guarantee**: N/A
-   **Transferable**: Warranty may be transferable per policy
-   **Multi-Device Discount**: N/A
-   **Cancel Anytime**: Pro-rated refund available

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or before manufacturer warranty ends
-   Provide product details and valid receipt
-   Receive confirmation and coverage documents via email
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with AudioCodes 24x7 warranty support and enjoy worry-free device ownership._

## Details

- **Price:** 14477.58 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 14477.58 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / 24x7 Remote Support – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-24x7-remote-support-general-electronics-1)
> Updated: 2026-10-02