# APC – 3-Year Extended Warranty / Standard Protection – Office Equipment

### APC 3 Year InfraStruXure Central Standard Software Support Contract

**Reliable protection and ongoing support for your InfraStruXure Central software.**

The **APC 3 Year InfraStruXure Central Standard Software Support Contract** provides comprehensive technical support and software updates for your InfraStruXure Central server appliances and licensed software, ensuring continuity and peace of mind with expert assistance and maintenance.

#### ✅ What's Covered

-   **Software Support and Updates**: Continuous updates and bug fixes throughout the contract term
-   **24/7 Telephone Technical Support**: Expert assistance for troubleshooting and resolving issues
-   **Multi-Vendor SNMP Device Development**: Support for device compatibility and integration

#### 📋 Coverage Details

-   **Duration**: 3 years of coverage from the purchase date
-   **Coverage Start**: From purchase date
-   **Number of Claims**: Unlimited support cases during the contract period
-   **Claim Limit**: Not applicable (support contract)

#### 🔧 Service & Repairs

-   **Service Type**: Software support and updates
-   **Repair Method**: Remote troubleshooting and assistance
-   **Replacement Type**: Not applicable
-   **Turnaround Time**: 24/7 availability with immediate response
-   **Parts Quality**: Not applicable

#### 📞 Claims Process

-   **How to File**: Phone and online support portal
-   **Support Hours**: 24/7
-   **Documentation Required**: Proof of contract purchase and product details
-   **Claim Approval**: Immediate for eligible support inquiries
-   **No Hassle Promise**: Easy access to expert support

#### 📱 Eligible Products

-   **Product Categories**: InfraStruXure Central server appliances and related licensed software
-   **Product Condition**: New and licensed appliances/software
-   **Purchase Requirements**: Contract required per server appliance and license purchased
-   **Excluded Products**: Non InfraStruXure Central products and hardware outside licensing scope

#### ❌ What's Not Covered

-   Hardware repairs or replacements beyond software support scope
-   Physical damage to hardware appliances
-   Issues caused by misuse or unauthorized modifications
-   Network outages unrelated to supported software
-   Data loss or backup services

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert telephone support included
-   **Transferable**: Contract tied to licensed appliances and software

#### 📦 How to Purchase

-   Purchase concurrently with InfraStruXure Central software or appliances
-   Provide product license and appliance details
-   Receive contract confirmation and documentation
-   Register as needed through APC channels

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **APC** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free software support with APC’s standard coverage._

## Details

- **Price:** 1110.33 AUD
- **Vendor:** APC
- **Type:** Warranty & Support Extensions
- **Tags:** Dickerdata

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1110.33 AUD | In stock |

## Images

- APC – 3-Year Extended Warranty / Standard Protection – Office Equipment

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> Source: [TechForGood](https://techforgood.com.au/products/apc-3-year-extended-warranty-standard-protection-office-equipment-1000-1499-99)
> Updated: 2026-05-13