# APC – 3-Year Extended Warranty / Standard Protection – General Electronics

### APC 3 Year 500 Node InfraStruXure Central Software Support Contract

**Reliable software support providing comprehensive protection and peace of mind.**

The **APC 3 Year 500 Node InfraStruXure Central Software Support Contract** delivers ongoing software support, updates, and 24/7 technical assistance for InfraStruXure Central server appliances and licenses. Designed to ensure uninterrupted operation and financial protection for your critical infrastructure investment.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage includes defects and failures after the manufacturer warranty expires.
-   **Power Surge Protection**: Guarding against electrical surge damage.

#### 📋 Coverage Details

-   **Duration**: 3 years of coverage from contract start date.
-   **Coverage Start**: From purchase date, covering software support and updates.
-   **Number of Claims**: Unlimited support incidents within contract term.
-   **Claim Limit**: Not applicable for software support services.

#### 🔧 Service & Repairs

-   **Service Type**: Telephone technical support and software updates.
-   **Repair Method**: Remote assistance and software patches.
-   **Replacement Type**: Software enhancements and compatibility development.
-   **Turnaround Time**: Ongoing support with rapid response during contract.
-   **Parts Quality**: Not applicable (software-focused support).

#### 📞 Claims Process

-   **How to File**: 24/7 telephone support hotline.
-   **Support Hours**: 24 hours a day, 7 days a week.
-   **Documentation Required**: Valid contract and product license details.
-   **Claim Approval**: Immediate support access upon contract verification.
-   **No Hassle Promise**: Streamlined process for rapid software issue resolution.

#### 📱 Eligible Products

-   **Product Categories**: InfraStruXure Central server appliances and licenses.
-   **Product Condition**: New and valid licensed appliances only.
-   **Purchase Requirements**: Contract required per server appliance and license bought.
-   **Excluded Products**: Products not licensed or unsupported appliances.

#### ❌ What's Not Covered

-   Pre-existing software issues prior to contract purchase.
-   Hardware failures not related to software support.
-   Unauthorized software modifications or third-party applications.
-   Commercial misuse beyond licensed terms.
-   Data loss or virus-related problems.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 telephone technical support included.
-   **No Lemon Guarantee**: Not applicable.
-   **Transferable**: Contract applies per licensed appliance as purchased.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Subject to contract terms.

#### 📦 How to Purchase

-   Purchase with InfraStruXure Central server appliance or license.
-   Provide product license and contract details.
-   Receive confirmation and software support access.
-   Register your contract online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **APC** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your InfraStruXure Central investment and enjoy worry-free software support coverage._

## Details

- **Price:** 15012.27 AUD
- **Vendor:** APC
- **Type:** Warranty & Support Extensions
- **Tags:** Dickerdata

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 15012.27 AUD | In stock |

## Images

- APC – 3-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/apc-3-year-extended-warranty-standard-protection-general-electronics-15000-19999)
> Updated: 2026-05-13