# APC – 1-Year Extended Warranty / Standard Protection – General Electronics

### APC InfraStruXure Capacity, 1 Year Software Maintenance Contract, 200 Racks

**Reliable software support and peace of mind for uninterrupted data center operations.**

The **APC InfraStruXure Capacity 1 Year Software Maintenance Contract** provides comprehensive software maintenance and technical support for data center management software covering up to 200 racks. Designed for licensed users with active contracts, it offers hassle-free updates, expert assistance, and advanced planning tools to keep your infrastructure running smoothly.

#### ✅ What's Covered

-   **Software Updates**: All software upgrades and updates during the contract term.
-   **Technical Support**: 24/7 telephone support from experienced engineers.
-   **Planning Tools**: Physical equipment planning, failure simulation, and load balancing features.
-   **Capacity Management**: Reports on power, cooling, space, and port availability.
-   **Manageability Features**: Equipment browser, device catalog customization, free text search, and generic UPS support.

#### 📋 Coverage Details

-   **Duration**: 1 year of software maintenance coverage from contract activation date.
-   **Coverage Start**: From contract activation date.
-   **Number of Claims**: Unlimited access to software updates and support.
-   **Claim Limit**: Not applicable (software coverage).

#### 🔧 Service & Repairs

-   **Service Type**: Software updates and telephone technical support.
-   **Repair Method**: Remote assistance via phone and software deployment.
-   **Replacement Type**: Not applicable for software support.
-   **Turnaround Time**: Immediate telephone support and regular software updates.
-   **Parts Quality**: Not applicable.

#### 📞 Claims Process

-   **How to File**: Contact 24/7 telephone support for issue resolution.
-   **Support Hours**: 24 hours a day, 7 days a week.
-   **Documentation Required**: Service entitlement certificate and license keys.
-   **Claim Approval**: Immediate on verification of contract entitlements.
-   **No Hassle Promise**: Accessible expert support and timely software updates.

#### 📱 Eligible Products

-   **Product Categories**: Data center management software for racks and infrastructure.
-   **Product Condition**: Valid license key holders with active support contract.
-   **Purchase Requirements**: Contract must be active during support period.
-   **Excluded Products**: Hardware devices, third-party software, and unsupported licenses.

#### ❌ What's Not Covered

-   Hardware failures or physical damage.
-   Software misuse or unauthorized modifications.
-   Commercial liabilities or data loss.
-   Non-contractual software versions or expired licenses.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 telephone technical assistance included.
-   **No Lemon Guarantee**: Not applicable.
-   **Transferable**: Service entitlement certificates can be managed by customer.
-   **Multi-Device Discount**: Not applicable.
-   **Cancel Anytime**: Contract terms apply; cancellation policy per agreement.

#### 📦 How to Purchase

-   Purchase along with software license or renewal contract.
-   Provide valid license keys and product details.
-   Receive confirmation and Service Entitlement Certificate via email.
-   Register products online as required to enable support.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **APC** reserves the right to provide software updates and support at their discretion.

_Protect your investment with reliable software maintenance and dedicated support for uninterrupted data center performance._

## Details

- **Price:** 12375.09 AUD
- **Vendor:** APC
- **Type:** Warranty & Support Extensions
- **Tags:** Dickerdata

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 12375.09 AUD | In stock |

## Images

- APC – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/apc-1-year-extended-warranty-standard-protection-general-electronics-1000-1499-101)
> Updated: 2026-05-13